Family Services provides specialized services following a critical incident (such as a global pandemic) at the request of and in consultation with Church leaders.
Included in those services is emergency response telesupport. Emergency response telesupport (by phone or video conferencing) is typically a one-time contact between a Family Services counselor and a Church member or leader over the phone or internet lasting 10 to 20 minutes.
Emergency response telesupport is not therapy, and there is no fee for this service. Emergency response telesupport focuses on expressing compassion, identifying and normalizing responses, providing basic coping strategies, exploring how to support others (children, elderly, ministering), and providing hope and resources.